We’re here to help.
Questions about an order, a product, shipping, or a return? Send us a message and our support team will help you with the next step.
Customer Support
- Email: support@lignovancia.com
- Support hours: Monday–Friday, 9:00 AM–6:00 PM (GMT+8)
For order-related questions, please include your order number so we can locate your purchase quickly.
Business Information
Store: Lignovancia
Operator: GOPURE INNOVATION (HK) GROUP LIMITED
Business address: RM A5, 7/F, ASTORIA BUILDING, NO. 34 ASHLEY ROAD, TSIM SHA TSUI, KOWLOON, HONG KONG S.A.R.
Website: www.lignovancia.com
Product Questions
If you need help with dimensions, materials, color, compatibility, or any product detail before ordering, contact us first. We would rather clarify a detail before purchase than leave you guessing.