Contact us
Our Promise to You
At Lignovancia, we believe that great design starts with honest conversations—and every single message counts. Whether you're just discovering us or searching for a timeless, unique piece for your home: We are always here for you, on equal footing.
Customer Service & Support
Do you need help choosing the right desk accessory or do you have questions about the care instructions for our handmade wooden objects? Our dedicated support team is happy to assist you with advice and action on weekdays.
- Email: support@lignovancia.com
- Business Hours: Monday to Friday, 09:00 AM – 06:00 PM (GMT +8)
Headquarters & Legal Information
Lignovancia is an online shop of GOPURE INNOVATION (HK) GROUP LIMITED. We stand for absolute transparency, first-class quality, and the highest professionalism in global trade.
- Company Name: GOPURE INNOVATION (HK) GROUP LIMITED
- Business Address: RM A5, 7/F, ASTORIA BUILDING, NO. 34 ASHLEY ROAD, TSIM SHA TSUI, KOWLOON, HONG KONG S.A.R.
- Region: Hong Kong S.A.R.
Our Principles for Craftsmanship & Naturalness
The love for genuine wood and traditional craftsmanship is the unshakable foundation of our studio. Our commitment to authentic quality and durability includes:
- Natural Real Wood: We use carefully selected, genuine wood for our home and office accessories. Since wood is a living and natural material, each product possesses its own unique, inimitable grain, making it a distinctive one-of-a-kind piece.
- Combination of Tradition & Precision: Our wooden objects are created in small, specialized manufactories. Through the harmonious interplay of precise machine pre-processing and loving, fine handcrafting during sanding and finishing, each piece receives its soul.
- Organic Surface Protection: Refinement through the gentle use of pure vegetable oil and natural beeswax instead of harmful, chemical varnishes. This keeps the natural, warm structure of the wood palpable and breathable.
- Plastic-Free Logistics: A consistent avoidance of plastic waste throughout the entire packaging chain—from the finished product to the transport-safe, environmentally friendly shipping carton made of paper and cardboard.
- Social Responsibility: Targeted promotion and fair support of talented artisans with physical disabilities in mainland China, to offer them a self-determined perspective through genuine craftsmanship.
Your Voice Matters
Do you have a question, a creative suggestion, or would you like to share your personal feedback about our objects with us? We love the lively exchange with people who appreciate timeless aesthetics and honest craftsmanship equally.
Reach out to us anytime—let's shape the future of natural home aesthetics together.